Privacy Policy

Seafar Dry Cleaners

1. Introduction

Seafar Dry Cleaners is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book a service, or contact us.

By using our website or services, you agree to the terms of this policy.

2. Information We Collect

When you contact us or book a pickup/delivery service, we may collect:

Your name
Phone number
Email address
Home or collection/delivery address
Details about your garments or requested services
Any message or enquiry you submit through our contact form

We only collect information necessary to provide our dry cleaning, laundry, ironing, and alteration services.

3. How We Use Your Information

We use your information to:

Arrange garment pickup and delivery
Provide cleaning and alteration services
Respond to enquiries
Contact you about your order
Maintain internal service records

We do not sell, rent, or trade your personal information to third parties.

4. Payments

Payments for services are handled securely. We do not store sensitive payment information on our website.

5. Cookies

Our website may use basic cookies to:

Improve website performance
Monitor website traffic
Enhance user experience

You can disable cookies in your browser settings if you prefer.

6. Data Protection

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Your information is stored securely and only accessed when necessary to provide our services.

7. Third-Party Services

We may use trusted third-party providers for:

Website hosting
Email communication
Website analytics

These providers only process data as required to support our business operations.

8. Data Retention

We retain personal information only for as long as necessary to:

Complete your service
Maintain basic business records
Comply with legal and tax obligations

After this period, your data will be securely deleted.

9. Your Rights

Under UK data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw consent to marketing communications

To exercise these rights, please contact us using the details below.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Seafar Dry Cleaners
14A Fergusson Road
Seafar, Cumbernauld
United Kingdom, G67 1LS

📞 +44 7956 255448
📧 seafardrycleaners@outlook.com